“Recognize what you want to happen again”
Recognition is one of the most effective, and inexpensive ways we can reward our teams. I love the mantra – recognize what you want to happen again. It really is that simple. When we are looking for something good to happen, and catch someone doing it, why not take a minute to recognize it. This can be done in a variety of ways – in public or privately, or through email, in-person, text, phone, or even instant message. The important thing to consider is recognizing the behavior, and how that person wants to be recognized. Even when privately, just sharing the story with others helps increase the chances of it happening again. Our team needs to know what good looks like. Then, they will follow suit.