How the SBI Model Improves Your Workplace Culture

How the SBI Model Improves Your Workplace Culture

If I’ve heard it once, I’ve heard it a thousand times: “I’m afraid to give feedback,” or “I just don’t want to hurt anyone’s feelings.” We tie ourselves in knots, especially when giving feedback across differences....
Why Culture is Your Most Sustainable Competitive Advantage

Why Culture is Your Most Sustainable Competitive Advantage

I was teaching my MBA students last week about motivation. The academic research shows that increasingly, people want purpose over paychecks. Sure, money matters, but it is meaningful work that fuels people. At the end of class, nearly every student’s biggest...
What To Do When Feedback Doesn’t Land

What To Do When Feedback Doesn’t Land

One of the trickiest parts of leadership is knowing when and how to give effective feedback. Even when you’re ready to give feedback, you’ve got your notes, you know exactly what you want to say, and you’re confident that your advice will be helpful,...
Inclusion is About Empathy With Vulnerability

Inclusion is About Empathy With Vulnerability

True inclusion is not merely a policy or a set of rules; it is a lived experience created through a culture of empathy, vulnerability, and effective leadership. At its heart, fostering a sense of belonging for everyone requires moving beyond a superficial...
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